Need Help?


Support Inquiries:


Phone / SMS Text

Mon-Fri 8AM-6PM Central:
(312) 257-3768

Or send us a message below:

Support - What's Included

Unlimited Technical Support

Unlimited email and phone support with guaranteed response and resolution times.

Software Updates

Access to the latest software updates and upgrades via DiLL's software auto-updater.

Teacher Training

Access to teacher training resources and unlimited online training sessions.

To learn more about the DiLL Support Plan see our Service Level Agreement.

Installation & Training for New Licensees

DiLL Install and Training

Licensing DiLL comes with two days of on-site installation and training.

Prior to the scheduled installation date, Swift support representatives will work with your school on a small list of pre-installation tasks, such as setting up the DiLL server and selecting the appropriate lab headsets.

Once on-site, the Swift team will ensure that DiLL is working properly, adjust for any factors unique to your IT environment, and conduct faculty and staff training on how to use DiLL, including important features, common classroom activities, and transfer of existing lesson content.